Gisenyi Rentals Rwanda Gisenyi

Blue Moon Apartment | Apartment in Gisenyi

| 8.0 (42 Reviews) |   Pet Friendly   7 Bedrooms  4 Bathrooms  11 Guests
Gisenyi Apartment | Blue Moon Apartment

7 Bedroom Apartment in Gisenyi

Blue Moon Apartment in Gisenyi provides accommodations with a terrace and a shared lounge. This apartment provides free private parking, a 24-hour front desk, and free Wifi. The accommodation features a shared kitchen and full-day security for guests. At the apartment complex, each unit is equipped with a desk. Each room is equipped with a kettle, while some have a balcony. A bicycle rental service is available at the apartment.

Blue Moon Apartment is located in Gisenyi.

This 7 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Internet, Kitchen, and several others. This is a 3 star rated property and has over 42 reviews with the average score of 8 . Coming to Gisenyi and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Apartment if you want to learn more about this Varoom place in Gisenyi. These details are authentic, as they are provided by our partner, booking.com.

This Blue Moon Apartment in Gisenyi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Blue Moon Apartment”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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GISENYI, RUBAVU, RWANDA, Gisenyi, 00000, Rwanda

Amenities

Parking
Pet Friendly
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Security/Safety
Wellness Facilities
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
Kitchen
  • Shared kitchen
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Accessible parking
  • Free parking
Activities
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Back massage
  • Head massage
  • Massage
  • Neck massage
  • Hand massage
General
  • Breakfast
Guest Services
  • 24-hour front desk
  • Daily housekeeping
  • Valet parking
  • Private check-in/out
  • Shared lounge/TV area
  • Room service
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.16
Location:
9.17
Staff:
9.16
Facilities:
8.33
Comfort:
8.61
Cleanliness:
8.89
maliheh
Aug 5, 2025 07:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Most difficult place, It's a cosy small hotel and clean with the most difficult manager and a little experience. Very unreliable Wi-Fi and no hot water for taking shower. The message below will explain the situation in this hotel, and I am confident that they will deny the facts. After the booking, I have requested a proper address and the direction to the place and they even were unable to provide this basic information and I had to spend 30 minutes at the bus station till I found the bike rider who was willing to call and get the direction to their place. For the information to other travellers, I attached the room description on the time of booking. Since my departure, they have changed the listing on the website. Even the owner was dishonest and insisted that I booked a room with a shared bathroom despite the fact the room that I was booked, it was with the private bathroom, and I hope I can attach my booking confirmation here. My recent experience at this property, has been both disappointing and stressful due to misleading information presented on the website and the unprofessional and aggressive behaviour by the site manager Benjamin that I encountered during my check-in process. As someone who has travelled extensively around the world, including across 33 African countries, I can confidently say that my experience with this property has been one of the most unpleasant to date—and unfortunately, this is the second time it has happened. Firstly, I had booked a room clearly advertised as having a private bathroom (please refer to the attached screenshots of the room description and your general listing). However, upon arrival, I was told that my booking was for a room with a shared bathroom. Despite showing the listed amenities and photos from the website, Benjamin the manager insisted otherwise and dismissed the clearly misleading nature of the listing. Only after a lengthy and uncomfortable argument was I provided the key
Negative: inquired about extending my stay for two more nights and was quoted $14 per night, despite the listed price on the website being $13 ( see attached). I pointed out that most hotels offer discounts for direct bookings, especially since no commission is paid to platforms like Booking.com. Instead of acknowledging this, I was told the lower rate applied only to shared bathroom rooms—again contradicting the original listing and creating further confusion and frustration. To make matters worse, I booked a room in Gisenyi under the same management, and then I encountered the same issue—being told by Benjamin that my room came with a shared bathroom, despite having booked one with a private bathroom. This points to a pattern of misinformation and misleading the guests and shockingly they have cancelled all my booking because they have not been happy to be challenged for their dishonesty and misleading information.
Summary: The most disgraceful and dishonest owner
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 99 m2
1 Twin bed(s) Bed
Single Room

Bathroom

Towels, Shower, Toilet paper, Bathtub or shower, Toilet, Free toiletries, Shared toilet, Private bathroom, Body soap, Slippers

General

Trash cans, Tile/Marble floor, Fire extinguisher, Iron, Lockers, Mosquito net

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

Outdoors

Outdoor dining area

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

Exclusive services

Free laundry services
Three-Bedroom Apartment
Room Type: Apartment
Room Size: 28 m2
1 Full bed(s) Bed
1 Full bed(s) Bed
1 Full bed(s) Bed
3 Sofa bed Bed
Three-Bedroom Apartment

Bathroom

Towels, Shower, Toilet paper, Bathtub or shower, Toilet, Free toiletries, Private bathroom, Body soap, Slippers

Media & Technology

Flat-screen TV, TV

General

Trash cans, Tile/Marble floor, Fire extinguisher, Iron, Lockers, Mosquito net

Outdoors

Balcony, Outdoor dining area

Kitchen

Cleaning products, Kitchen, Refrigerator, Electric kettle

Living Area

Sitting area, Desk

View

City view, Lake view

Building Characteristics

Private apartment in building

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Budget Double Room
Room Type: Double
Room Size: 100 m2
1 Full bed(s) Bed
Budget Double Room

Bathroom

Towels, Shower, Toilet paper, Bathtub or shower, Toilet, Free toiletries, Shared toilet, Shared bathroom, Body soap, Slippers

General

Trash cans, Tile/Marble floor, Fire extinguisher, Iron, Lockers, Mosquito net

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

Outdoors

Outdoor dining area

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow
Double Room
Room Type: Double
Room Size: 100 m2
1 Full bed(s) Bed
Double Room

Bathroom

Towels, Shower, Toilet paper, Bathtub or shower, Toilet, Free toiletries, Private bathroom, Body soap, Slippers

General

Trash cans, Tile/Marble floor, Fire extinguisher, Iron, Lockers, Mosquito net

Kitchen

Cleaning products, Refrigerator, Electric kettle

Living Area

Desk

Outdoors

Outdoor dining area

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Adapter, Non-feather pillow

FAQ's

Is this Blue Moon Apartment pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Blue Moon Apartment?

Check-in time for Blue Moon Apartment starts counting from 11:00 AM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Blue Moon Apartment have a swimming pool?

No, this Blue Moon Apartment does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Blue Moon Apartment?

Best-rates for the Blue Moon Apartment starts from $9 per night with includes Security/Safety, Entertainment, Pet Friendly, Designated Smoking Area, TV, Guest Services, Child Friendly, Laundry, Parking, Breakfast, Wellness Facilities, Internet, Kitchen, Balcony/Terrace, Accessibility with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Blue Moon Apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Blue Moon Apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Blue Moon Apartment has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Blue Moon Apartment?

Based on the information reported by the owner or manager, the Blue Moon Apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Blue Moon Apartment?

Based on the information reported by the owner or manager, details for the cancellation policy for the Blue Moon Apartment are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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