DoubleTree by Hilton Surabaya | Hotel in Surabaya

| 8.9 (426 Reviews) |  1 Bathroom  27 Guests
Surabaya Hotel | DoubleTree by Hilton Surabaya

Hotel in Surabaya

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. At the hotel, every room comes with a desk. The rooms include air conditioning and a flat-screen TV, and some accommodations at DoubleTree by Hilton Surabaya have a safety deposit box. At the accommodation rooms come with a seating area. The breakfast offers buffet, continental or Full English/Irish options. At DoubleTree by Hilton Surabaya you'll find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. The hotel has a playground. DoubleTree by Hilton Surabaya features amenities such as an on-site business center and sauna. Popular points of interest near the accommodation include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 11 miles from the property.

DoubleTree by Hilton Surabaya is located in Surabaya.

This 281 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Transportation/Shuttle, Breakfast, and several others. This is a 5 star rated property and has over 426 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 281 Bedrooms Hotel if you want to learn more about this Varoom place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Tunjungan 12, Surabaya, 60275, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
  • Special diet meals (on request)
  • Kids' meals
  • Bar
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Bathroom emergency cord
  • Raised toilet
  • Lowered sink
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Auditory guidance
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Cooking class
  • Fitness center
  • Sauna
  • Kids' club
  • Fitness
  • Playground
  • Nightclub/DJ
General
  • Soundproof rooms
  • Air conditioning
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Non-smoking rooms
  • Wifi in all areas
  • Safe
  • Smoke-free property
  • Family rooms
Guest Services
  • Airport shuttle (additional charge)
  • Room service
  • Daily housekeeping
  • Dry cleaning
  • Fax/Photocopying
  • Ironing service
  • Shared lounge/TV area
  • Shuttle service (free)
  • Tour desk
  • Express check-in/out
  • Private check-in/out
  • Laundry
  • Shuttle service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Valet parking
  • Concierge
  • Business center
  • Airport shuttle
  • Car rental
  • Shuttle service (additional charge)
  • ATM on site
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
Security/Safety
  • Smoke alarms
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Kids' pool
  • Swimming pool
  • Pool bar
  • Beach chairs/Loungers
  • Shallow end
  • Swimming pool toys
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!

Reviews

Value for money:
8.87
Location:
9.25
Staff:
9.39
Facilities:
9.16
Comfort:
9.2
Cleanliness:
9.2
Tovan
May 15, 2025 07:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Deluxe King Room
Room Type: Triple
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock
Deluxe King Suite
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub, Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Bidet, Toilet, Slippers

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Executive King Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video, CD player

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Corner King Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub, Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Bidet, Toilet, Slippers

General

Air conditioning, Ironing facilities, Privacy curtain, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock
King Loft Duplex Suite
Room Type: Suite
Room Size: 102 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub, Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Bidet, Toilet, Slippers

General

Air conditioning, Ironing facilities, Privacy curtain, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock
King Room - Mobility Accessible
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock
Twin Room
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Executive Twin Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Air conditioning, Ironing facilities, Privacy curtain, Interconnecting room(s) available, Heating, Safe

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Video, CD player

Bathroom

Hairdryer, Free toiletries, Bathrobe, Bathtub or shower, Slippers

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock

FAQ's

Is this DoubleTree by Hilton Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at DoubleTree by Hilton Surabaya?

Check-in time for DoubleTree by Hilton Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the DoubleTree by Hilton Surabaya have a swimming pool?

Yes, this DoubleTree by Hilton Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in DoubleTree by Hilton Surabaya?

Best-rates for the DoubleTree by Hilton Surabaya starts from $54 per night with includes Breakfast, Pool, Transportation/Shuttle, Sports/Activities, Kitchen, Security/Safety, Business Services, TV, View, Ocean View, Accessibility, Restaurant, Toiletries, Air Conditioner, Parking, Internet, Laundry, Guest Services, Child Friendly, Balcony/Terrace, Oceanfront, Wellness Facilities, Bar, Entertainment, Designated Smoking Area, Wheelchair Accessible with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is DoubleTree by Hilton Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the DoubleTree by Hilton Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the DoubleTree by Hilton Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, the DoubleTree by Hilton Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for DoubleTree by Hilton Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the DoubleTree by Hilton Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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