Grand Mercure Hanoi | Hotel in Hanoi

| 9.2 (310 Reviews) |  8 Bathrooms  24 Guests
Dong Da Hotel | Grand Mercure Hanoi

Hotel in Dong Da, Hanoi

Located a 6-minute walk from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodations in Hanoi and features a garden, a terrace and a bar. The property is around a 17-minute walk from Ha Noi Railway station, 0.6 miles from One Pillar Pagoda and 1.3 miles from St. Joseph Cathedral. The hotel has an outdoor swimming pool, fitness center, karaoke and room service. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Grand Mercure Hanoi has some accommodations with city views, and the rooms have an electric tea pot. All rooms have a closet. The accommodation offers a buffet or continental breakfast. At Grand Mercure Hanoi you'll find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Spa and wellness facilities including a sauna and a hot tub are at guests' disposal during their stay at the hotel. Speaking German, English, French and Japanese, staff are willing to help at the 24-hour front desk. Popular points of interest near Grand Mercure Hanoi include Hanoi Temple of Literature, Ho Chi Minh Mausoleum and Imperial Citadel. Noi Bai International Airport is 15 miles from the property, and the property offers a paid airport shuttle service.

Grand Mercure Hanoi is located in Hanoi.

This 181 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Air Conditioner, View, and several others. This is a 5 star rated property and has over 310 reviews with the average score of 9.2 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 181 Bedrooms Hotel if you want to learn more about this Varoom place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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9 Cat Linh Quoc Tu Giam Dong Da, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
  • Special diet meals (on request)
  • Coffee house on site
  • Bar
  • Snack bar
  • Breakfast in the room
  • Kids' meals
  • Wine/Champagne
Accessibility
  • Raised toilet
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Visual aids (tactile signs)
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Happy hour
  • Body treatments
  • Foot bath
  • Sauna
  • Spa/Wellness packages
  • Massage
  • Karaoke
  • Spa lounge/Relaxation area
  • Spa
  • Locker rooms
  • Beauty services
  • Hot tub/Jacuzzi
  • Spa facilities
  • Fitness center
  • Cooking class
  • Steam room
  • Body scrub
  • Tour or class about local culture
  • Facial treatments
  • Fitness
  • Body wrap
  • Full-body massage
General
  • Family rooms
  • Air conditioning
  • Soundproof rooms
  • Non-smoking rooms
  • Safe
  • Elevator
  • Facilities for disabled guests
  • Designated smoking area
Guest Services
  • Private check-in/out
  • Business center
  • Tour desk
  • Room service
  • Packed lunches
  • Airport shuttle
  • Fax/Photocopying
  • Daily housekeeping
  • Laundry
  • 24-hour front desk
  • Ironing service
  • Meeting/Banquet facilities
  • Baggage storage
  • Express check-in/out
  • Concierge
  • Airport shuttle (additional charge)
  • Babysitting/Child services
  • Dry cleaning
  • Currency exchange
Outdoors
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Key access
  • Smoke alarms
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
Spa
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.86
Location:
8.55
Staff:
9.39
Facilities:
9.38
Comfort:
9.66
Cleanliness:
9.57
Joseph
May 21, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff were fantastic. Really friendly and helpful at all times. My wife has a food allergy and each day the breakfast supervisor took time to ensure she got food that would not result in her being sick. Really impressive service.
Negative: Not much space next to the pool and only could do with some local beer on tap.
Summary: Fantastic staff and beautiful hotel
See All Reviews

Room Arrangement

Room Info Facilities
Grand Deluxe King Room - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Toilet, Toothbrush, Towels, Shower, Bidet, Conditioner, Shower cap, Bathtub or shower, Body soap, Private bathroom, Hairdryer, Slippers, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Free toiletries, Toilet paper

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Key card access, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King Room with Lounge Access - High Floor
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Executive King Room with Lounge Access - High Floor

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Toilet, Toothbrush, Towels, Shower, Bidet, Conditioner, Shower cap, Bathtub or shower, Body soap, Private bathroom, Hairdryer, Slippers, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Free toiletries, Toilet paper

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Key card access, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view, Garden view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Sofa bed, Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite with Lounge Access
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Toilet, Toothbrush, Towels, Shower, Bidet, Conditioner, Shower cap, Bathtub or shower, Body soap, Private bathroom, Hairdryer, Slippers, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Free toiletries, Toilet paper

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Key card access, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view, Garden view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Sofa bed, Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe Twin Room - High Floor
Room Type: Twin
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Private bathroom, Bidet, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Key card access, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Triple
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub, Toilet, Toothbrush, Towels, Shower, Bidet, Conditioner, Shower cap, Bathtub or shower, Body soap, Private bathroom, Hairdryer, Slippers, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Free toiletries, Toilet paper

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Key card access, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dryer, Refrigerator, High chair, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Room Amenities

Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Accessibility

Raised toilet, Roll-in shower, Lower sink, Emergency cord in bathroom, Shower chair, Toilet with grab rails

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Room with Twin Beds
Room Type: Triple
Room Size: 27 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shower cap, Body soap, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Private bathroom, Bidet, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Key card access, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Dryer, Refrigerator, High chair, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

City view

Room Amenities

Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Room with Twin Beds and Lounge Access - High Floor
Room Type: Triple
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Guest bathroom, Walk-in shower, Shampoo, Private bathroom, Bidet, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Key card access, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Interconnecting room(s) available, Laptop safe, Carbon monoxide detector

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view, Garden view

Room Amenities

Sofa bed, Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Free gym access

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite with Lounge Access
Room Type: Suite
Room Size: 117 m2
1 King bed(s) Bed
Presidential Suite with Lounge Access

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Guest bathroom, Bathtub, Shampoo, Private bathroom, Bidet, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Key access, Suit press, Air conditioning, Soundproof, Trash cans, Hypoallergenic, Carpeted, Safe, Iron, Hardwood or parquet floors, Ironing facilities, Key card access, Laptop safe, Carbon monoxide detector

Media & Technology

Flat-screen TV, TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Kitchen

Coffee machine, Dryer, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk, Sitting area, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room Amenities

Clothes rack, Pajamas, Feather pillow, Hypoallergenic pillow, Socket near the bed

Pool and Spa

Rooftop pool, Pool towels, Pool with a view

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Grand Mercure Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Mercure Hanoi?

Check-in time for Grand Mercure Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Mercure Hanoi have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Hanoi?

Best-rates for the Grand Mercure Hanoi starts from $118 per night with includes Wheelchair Accessible, Ocean View, Oceanfront, Transportation/Shuttle, Business Services, Wellness Facilities, Air Conditioner, View, Breakfast, Hot Tub, Restaurant, Toiletries, Bar, Guest Services, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Spa, Entertainment, Child Friendly, Pool, Designated Smoking Area, Kitchen, Laundry with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Grand Mercure Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Hanoi?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $118
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