Hotel El Convento | Hotel in San Juan

| 8.8 (1006 Reviews) |  1 Bathroom
Catedral Hotel | Hotel El Convento

Hotel in Catedral, San Juan

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, free use of bicycles, and concierge services.
Hotel El Convento offers 81 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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100 Cristo St, San Juan, 00901, Puerto Rico

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 35.0 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 15 to 25 per person rollaway bed fee: usd 35.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jack
May 21, 2025 04:32:34 AM
Review Score:   8
Summary: El Convento is in a great location and is a fabulous historical building. The staff are friendly, and the manager's wine-cheese happy hour is appreciated. I also liked the plunge pool and hot tub on the roof. I had two problems during my stay that are worrying with such an exclusive property. One, I arrived by myself in a rental car, and it was my first visit to old San Juan. I could not find a place to leave my car while checking in, so I double parked. When I asked about parking, the staff gave me a list of parking lots and said, "Use your GPS. Good luck." GPS for a solo, first-time visitor was not successful, with narrow streets, closed streets, and insufficient street signs. I went in circles for 1/2 hour. The staff could improve this by offering both (1) a short-term parking spot on Calle d. Cristo and (2) valet parking services for guests who are unfamiliar with the streets around the hotel. Two, I ordered tuna tartare from the hotel's restaurant, and it was inedible, consisting of little bits of tuna in an old runny avocado mayo sauce, with chips. This dish should be either improved or removed. I washed the bad taste away with a Medalla light, which was cold and refreshing. So that was a way to make things all right in the end. It's a great beer. I would stay again at El Convento, overall, now that I am wiser about parking and eating.
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FAQ's

Is this Hotel El Convento pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel El Convento?

Check-in time for Hotel El Convento starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel El Convento have a swimming pool?

Yes, this Hotel El Convento has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel El Convento?

Best-rates for the Hotel El Convento starts from $262 per night with includes Bedding/Linens, Toiletries, Guest Services, Wheelchair Accessible, Security/Safety, Wellness Facilities, Restaurant, Bar, Entertainment, Pool, TV, Balcony/Terrace, Breakfast, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Business Services, Child Friendly with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Hotel El Convento a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel El Convento wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel El Convento is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel El Convento?

Based on the information reported by the owner or manager, the Hotel El Convento indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel El Convento?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel El Convento are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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