Hotel y Restaurante Castillo de los Altos | Hotel in Quetzaltenango

| 7.7 (77 Reviews) |  6 Bathrooms  19 Guests
Quetzaltenango Hotel | Hotel y Restaurante Castillo de los Altos

Hotel in Quetzaltenango

Located in Quetzaltenango, 3 miles from Quetzaltenango Central Park, Hotel y Restaurante Castillo de los Altos has accommodations with a shared lounge, free private parking and a restaurant. With free WiFi, this 3-star hotel offers room service and a 24-hour front desk. The property provides a concierge service, a tour desk and currency exchange for guests. At the hotel, the rooms have a desk and a flat-screen TV. The private bathroom is equipped with a shower and free toiletries.

Hotel y Restaurante Castillo de los Altos is located in Quetzaltenango.

This 66 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Restaurant, Entertainment, and several others. This is a 3 star rated property and has over 77 reviews with the average score of 7.7 . Coming to Quetzaltenango and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 66 Bedrooms Hotel if you want to learn more about this Varoom place in Quetzaltenango. These details are authentic, as they are provided by our partner, booking.com.

This Hotel y Restaurante Castillo de los Altos in Quetzaltenango is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel y Restaurante Castillo de los Altos”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Interamericana 1ra avenida 8-25a zona 11, Quetzaltenango, 09001, Guatemala

Amenities

Parking
Designated Smoking Area
TV
Balcony/Terrace
Security/Safety
Business Services
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Breakfast in the room
Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Public Bath
  • Hot tub/Jacuzzi
General
  • Non-smoking rooms
  • Family rooms
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
Guest Services
  • 24-hour front desk
  • Laundry
  • Packed lunches
  • Meeting/Banquet facilities
  • Currency exchange
  • Ironing service
  • Suit press
  • Tour desk
  • Daily housekeeping
  • Grocery deliveries
  • Baggage storage
  • Concierge
  • Room service
  • Shared lounge/TV area
  • Business center
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • 24-hour security
  • Key access
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
You may cancel free of charge until 18:00 on the day of arrival. you will be charged the cost of the first night if you cancel after 18:00 on the day of arrival.
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.14
Location:
7.71
Staff:
8.51
Facilities:
7.35
Comfort:
7.71
Cleanliness:
7.89
Luna
Apr 4, 2025 07:00:00 AM
Review Score:   8
Guatemala
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Single Room with Private Bathroom
Room Type: Single
Room Size: 18 m2
1 Twin bed(s) Bed
Single Room with Private Bathroom

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Double Room with Private Bathroom
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed
Double Room with Private Bathroom

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water
King Room with Spa Bath
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Activities

Hot tub

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Deluxe Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
Deluxe Room

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Standard Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Comfort Triple Room with Shower
Room Type: Triple
Room Size: 20 m2
3 Twin bed(s) Bed
Comfort Triple Room with Shower

Bathroom

Free toiletries, Toilet, Shampoo, Towels, Toilet paper, Shower, Private bathroom

Media & Technology

Cable channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Dining table

Accessibility

Upper floors accessible by stairs only, Lower sink

Room Amenities

Clothes rack

Food & Drink

Bottle of water

FAQ's

Is this Quetzaltenango hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quetzaltenango hotel?

Check-in time for Quetzaltenango hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quetzaltenango hotel have a swimming pool?

No, this Quetzaltenango hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quetzaltenango hotel?

Best-rates for the Quetzaltenango hotel starts from $21 per night with includes Business Services, Laundry, Parking, Security/Safety, Wellness Facilities, Guest Services, Breakfast, Hot Tub, TV, Balcony/Terrace, Child Friendly, Internet, Restaurant, Entertainment, Designated Smoking Area with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Quetzaltenango hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quetzaltenango hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quetzaltenango hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quetzaltenango hotel?

Based on the information reported by the owner or manager, the Quetzaltenango hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quetzaltenango hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quetzaltenango hotel are as follows: You may cancel free of charge until 18:00 on the day of arrival. you will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $21
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