MORAZEN Surabaya | Hotel in Surabaya

| 9.0 (115 Reviews) | 9 Bathrooms 28 Guests

Hotel in Surabaya

Attractively located in the Genteng district of Surabaya, MORAZEN Surabaya is located a 8-minute walk from Sharp Bamboo Monument, 400 yards from Submarine Monument and a 8-minute walk from Gubeng Train Station. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The breakfast offers buffet, continental or Full English/Irish options. At the hotel you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. There's an in-house bar and guests can also use the business area. Pasar Turi Train Station Surabaya is 2.6 miles from MORAZEN Surabaya, while Red Bridge Surabaya is 3.5 miles away. Juanda International Airport is 9.3 miles from the property, and the property offers a paid airport shuttle service.

MORAZEN Surabaya is located in Surabaya.

This 219 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Accessibility, and several others. This is a 4 star rated property and has over 115 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 219 Bedrooms Hotel if you want to learn more about this Varoom place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This MORAZEN Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MORAZEN Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, 60271, Indonesia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Fruit

Kids' meals

Restaurant

Coffee house on site

Parking

Accessible parking

Parking

Parking on site

Free parking

Parking garage

Accessibility

Wheelchair accessible

Activities

Full-body massage

Head massage

Spa/Wellness packages

Neck massage

Steam room

Fitness center

Indoor pool (year-round)

Hand massage

Game room

Locker rooms

Indoor pool

Hot tub/Jacuzzi

Sauna

Massage

Back massage

Fitness

Spa facilities

Foot massage

Couples' massage

Evening entertainment

Entertainment

Outdoor play equipment for kids

General

Air conditioning

Elevator

Safe

Soundproof rooms

Wifi in all areas

Facilities for disabled guests

Smoke-free property

Designated smoking area

Non-smoking rooms

Guest Services

Room service

Express check-in/out

Shuttle service (additional charge)

Concierge

Meeting/Banquet facilities

24-hour front desk

Airport shuttle

Fax/Photocopying

Dry cleaning

Baggage storage

Airport shuttle (additional charge)

Ironing service

Valet parking

Business center

Suit press

Laundry

Daily housekeeping

Shuttle service

Internet

Wifi

Internet

Free Wifi

Security/Safety

24-hour security

CCTV outside property

Key access

Security alarm

Key card access

Smoke alarms

CCTV in common areas

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Delivered food covered securely

Physical distancing in dining areas

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Process in place to check health of guests

Screens or physical barriers between staff and guests in appropriate areas

Mobile app for room service

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Shallow end

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.86

Location:

9.09

Staff:

9.29

Facilities:

8.96

Comfort:

9.04

Cleanliness:

8.91

R.L.B

Aug 15, 2025 07:00:00 AM

Review Score: 10

Australia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The high standard of the hotel stood out by the hotel staff at ALL levels. The room was spotless, and water and bed were great. The view from the 20th floor (room 2010) was goods looking down at the traffic. Similar view from the bar located on the 21st floor. Breakfast and dinner selection were huge, with the dining room making you feel like a VIP. Did not use the pool or excise area. Location to all the places on my bucket list was easy, either walking or taxi.

Negative: Absolutely nothing.

Summary: Solo traveller

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King – NO SMOKING Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King – NO SMOKING Room Type: Double Room Size: 38 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite King – NO SMOKING Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Fruit, Chocolate/Cookies, Minibar, Tea/Coffee maker Bathroom Private bathroom, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Shower, Walk-in shower, Toothbrush, Toilet, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs, Extra long beds (> 6.5 ft) View View, City view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Royal Suite King – NO SMOKING Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Fruit, Chocolate/Cookies, Minibar, Tea/Coffee maker Bathroom Private bathroom, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Shower, Walk-in shower, Toothbrush, Toilet, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area Bedroom Wardrobe or closet, Alarm clock, Linens, Childrens' cribs, Extra long beds (> 6.5 ft) View View, City view Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Twin – NO SMOKING Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Twin – SMOKING Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King – SMOKING Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King – SMOKING Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water, Minibar Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Exclusive services Free gym access, Free spa access, Concierge services Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin Room - SMOKING Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet paper, Body soap, Toothbrush, Shower, Walk-in shower, Shampoo, Toilet, Conditioner, Free toiletries, Shower cap, Slippers, Hairdryer, Towels General Smoke Alarm, Air conditioning, Trash cans, Key access, Safe, Key card access, Tile/Marble floor, Soundproof, Fire extinguisher Media & Technology Satellite channels, Cable channels, Pay-per-view channels, Flat-screen TV, TV, Radio, Streaming service (like Netflix), Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk View View, City view Bedroom Alarm clock, Wardrobe or closet, Linens Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack, Feather pillow Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin Room - NO SMOKING Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed

FAQ's

Is this MORAZEN Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MORAZEN Surabaya?

Check-in time for MORAZEN Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MORAZEN Surabaya have a swimming pool?

Yes, this MORAZEN Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MORAZEN Surabaya?

Best-rates for the MORAZEN Surabaya starts from $60 per night with includes Spa, Internet, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Breakfast, Child Friendly, Hot Tub, Laundry, Wheelchair Accessible, Private Pool, Security/Safety, Guest Services, Parking, Designated Smoking Area, Accessibility, Bar, Entertainment, Air Conditioner, Pool, Transportation/Shuttle with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is MORAZEN Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MORAZEN Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MORAZEN Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MORAZEN Surabaya?

Based on the information reported by the owner or manager, the MORAZEN Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MORAZEN Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the MORAZEN Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $60

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From US $65

10.0 (1 Review)

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Air Conditioner
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MORAZEN Surabaya | Hotel in Surabaya

Available rates:

Hotel in Surabaya

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink