Polana Serena Hotel | Hotel in Maputo

| 8.5 (423 Reviews) |  3 Bathrooms  6 Guests
Maputo Hotel | Polana Serena Hotel

Hotel in Maputo

Offering an outdoor pool and a restaurant, Polana Serena Hotel is located in Maputo. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a mini-bar. There is also an electric kettle. Featuring a bath or shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a seating area and satellite channels. At Polana Serena Hotel you will find a fitness center, a spa and meeting facilities. An array of activities can be enjoyed on site or in the surroundings, including bowling. Maputo International Airport is 4.3 mi away and airport transfers can be arranged for a fee.

Polana Serena Hotel is located in Maputo.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Restaurant, Barbecue/Outdoor Cooking, and several others. This is a 5 star rated property and has over 423 reviews with the average score of 8.5 . Coming to Maputo and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this Varoom place in Maputo. These details are authentic, as they are provided by our partner, booking.com.

This Polana Serena Hotel in Maputo is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Polana Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1380 Avenida Julius Nyerere, Maputo, 1380, Mozambique

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Bar
  • Snack bar
  • Coffee house on site
Parking
  • Parking
  • Parking on site
  • Free parking
Activities
  • Massage
  • Temporary art galleries
  • Fitness classes
  • Hot tub/Jacuzzi
  • Spa/Wellness packages
  • Spa
  • Steam room
  • Spa facilities
  • Golf course (within 2 miles)
  • Tour or class about local culture
  • Massage chair
  • Beauty services
  • Locker rooms
  • Body treatments
  • Sauna
  • Fitness
  • Happy hour
  • Live sports events (broadcast)
  • Fitness center
  • Live music/Performance
  • Aerobics
  • Yoga classes
  • Personal trainer
  • Turkish/Steam Bath
  • Spa lounge/Relaxation area
  • Tennis court
  • Themed dinners
  • Facial treatments
  • Indoor pool
General
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Designated smoking area
  • Family rooms
Guest Services
  • Babysitting/Child services
  • Ironing service
  • Packed lunches
  • Dry cleaning
  • Room service
  • Meeting/Banquet facilities
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Laundry
  • Currency exchange
  • Express check-in/out
  • Airport shuttle
  • 24-hour front desk
  • ATM on site
  • Tour desk
  • Suit press
  • Business center
  • Concierge
  • Hair/Beauty salon
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • BBQ facilities
  • Outdoor pool
  • Terrace
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.86
Location:
9.3
Staff:
8.85
Facilities:
8.72
Comfort:
9.01
Cleanliness:
8.9
Dymphna
Sep 2, 2025 07:00:00 AM
Review Score:   10
Zambia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Stunning old hotel
Summary: We loved our one night in this beautiful hotel and had the most fabulous breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Twin/Double
Room Size: 26 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Bathtub, Conditioner, Bathrobe, Toilet paper, Toilet, Hairdryer, Shower cap, Towels, Private bathroom, Shampoo, Free toiletries, Towels/Sheets (extra fee), Bathtub or shower, Shower

General

Laptop safe, Fire extinguisher, Soundproof, Mosquito net, Air conditioning, Safe, Smoke Alarm, Ironing facilities, Key card access, Carpeted, Iron

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk, Sofa, Dining area

View

City view, Sea view, View

Kitchen

Wine glasses, Electric kettle, Dryer

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Adapter, Socket near the bed

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Twin/Double
Room Size: 27 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Bathtub, Conditioner, Bathrobe, Toilet paper, Toilet, Hairdryer, Shower cap, Towels, Private bathroom, Shampoo, Free toiletries, Towels/Sheets (extra fee), Bathtub or shower, Shower

General

Laptop safe, Fire extinguisher, Soundproof, Mosquito net, Air conditioning, Safe, Smoke Alarm, Ironing facilities, Key card access, Carpeted, Iron

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk, Sofa, Dining area

View

Garden view, View

Kitchen

Wine glasses, Electric kettle, Dryer

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Adapter, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Executive Room

Food & Drink

Minibar, Tea/Coffee maker, Chocolate/Cookies, Bottle of water

Bathroom

Bathtub, Conditioner, Bathrobe, Toilet paper, Toilet, Hairdryer, Shower cap, Towels, Private bathroom, Shampoo, Free toiletries, Towels/Sheets (extra fee), Bathtub or shower

General

Laptop safe, Fire extinguisher, Soundproof, Mosquito net, Air conditioning, Safe, Smoke Alarm, Ironing facilities, Key card access, Carpeted, Iron

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Outdoors

Balcony

Living Area

Sitting area, Desk, Sofa, Dining area

View

City view, Sea view, View

Kitchen

Wine glasses, Electric kettle, Dryer

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter, Sofa bed, Socket near the bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Polana Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polana Serena Hotel?

Check-in time for Polana Serena Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polana Serena Hotel have a swimming pool?

Yes, this Polana Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polana Serena Hotel?

Best-rates for the Polana Serena Hotel starts from $218 per night with includes Sports/Activities, Wellness Facilities, Entertainment, Internet, Pool, Ocean View, Transportation/Shuttle, Restaurant, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Laundry, Air Conditioner, Designated Smoking Area, Private Pool, Balcony/Terrace, Oceanfront, Business Services, Bar, Parking, View, Spa, Guest Services, Breakfast, Security/Safety with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Polana Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polana Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polana Serena Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polana Serena Hotel?

Based on the information reported by the owner or manager, the Polana Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polana Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Polana Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $218
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