The Silk Lakehouse, Shangri-La Hangzhou | Hotel in Hangzhou

| 10.0 (1 Review) |  1 Bathroom
Xihu Hotel | The Silk Lakehouse, Shangri-La Hangzhou

Hotel in Xihu, Hangzhou

Luxury hotel with a 24-hour health club and a rooftop terrace
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.


A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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78 Beishan Road, Hangzhou, 310007, China

Amenities

Air Conditioner
Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Towels
  • Toilet paper
  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Bathrobes
  • Heated floor (bathroom)
  • Children's robes
  • Separate bathtub and shower
  • Soap
  • Rainfall showerhead
  • Toothbrush and toothpaste
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Air conditioning
  • Turndown service
  • Eco-friendly cleaning products used
  • Restaurant dining guide
  • Slippers
  • Connecting rooms available
  • Electrical adapters/chargers
  • Children's slippers
  • Soundproofing
  • Phone
  • Individually decorated
  • Iron/ironing board
  • Individually furnished
  • Laptop-compatible safe
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 312 for adults and CNY 156 for children
  • 24-hour room service
  • Coffee/tea maker
  • Free minibar (some items)
  • Local meal delivery service
  • Espresso maker
  • Champagne service
  • Electric kettle
  • Free bottled water
Parking
  • Limo/town car service
  • Onsite parking includes off-street options
Accessibility
  • Area rugs in room
  • Braille signage
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Front entrance ramp
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Wheelchairs available on site
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
Activities
  • Boat tours
  • Hiking/biking trails
  • Lifeguards on site
  • Bike storage
  • Free bicycle rentals
  • Indoor pool
  • Fitness classes
  • 24-hour health club
  • Pilates classes
  • Yoga classes
  • Bike parking
Entertainment
  • Satellite channels
  • iPad
  • LCD TV
General
  • Meeting rooms - 3
  • Conference center
  • Front-desk safe
  • Banquet hall
  • Reception hall
  • Water dispenser
  • English
  • Chinese (Mandarin)
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Water dispenser
  • Rooftop garden
  • Romance packages available
  • Smoke-free property
  • Couples dining
  • Local artist showcase
  • Comprehensive recycling policy
Guest Services
  • Indoor pool
  • Soundproofed rooms
  • Free cribs/infant beds
  • Children's dinnerware
  • Turndown service
  • Tour/ticket assistance
  • Porter/bellhop
  • Multilingual staff
  • Luggage storage
  • Concierge services
  • Dry cleaning service
  • Daily housekeeping
  • Wedding services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
Outdoors
  • Lifeguards on site
  • Pool sun loungers
  • Garden
  • Rooftop terrace

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for cny 583 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 312 for adults and cny 156 for children rollaway bed fee: cny 583 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Room Arrangement

Room Info Facilities
Serenity Suite, Garden View
Room Size: 732 square feet m2
1 King Bed
Serenity Suite, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Number of bedrooms - 1, Day bed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Ping - 21
Romance Room, Garden View
Room Size: 614 square feet m2
1 King Bed
Romance Room, Garden View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Twin Room, Garden View
Room Size: 463 square feet m2
2 Twin Beds
Twin Room, Garden View

General

Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Transfer shower, Ping - 13, Wheelchair accessible, Square feet - 463, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Room, 1 King Bed, Garden View
Room Size: 463 square feet m2
1 King Bed
Room, 1 King Bed, Garden View

General

Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Premier Room, Lake View
Room Size: 506 square feet m2
1 King Bed
Premier Room, Lake View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 506, Number of bedrooms - 0, Day bed, Ping - 14, Square meters - 47, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Room, Lake View
Room Size: 463 square feet m2
1 King Bed
Room, Lake View

General

Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Suite, Lake View (Serenity)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1
West Lake Suite
Room Size: 732 square feet m2
1 King Bed
West Lake Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 732, Number of bedrooms - 1, Day bed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Ping - 21
Romance Room, Lake View
Room Size: 614 square feet m2
1 King Bed
Romance Room, Lake View

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 614, Ping - 17, Square meters - 57, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Room, Garden View
Room Size: 452 square feet m2
1 King Bed
Premier Room, Garden View

General

Square meters - 42, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 13, Day bed, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Extra bed count 2

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $561 per night with includes Bedding/Linens, Restaurant, Eco Friendly, Kitchen, Security/Safety, Business Services, Internet, Laundry, Pool, Balcony/Terrace, Wellness Facilities, Bar, Toiletries, Guest Services, Air Conditioner, Accessibility, Fireplace/Heating, Breakfast, Child Friendly with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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