Awanoyu | Hotel in Matsumoto

| 8.6 (133 Reviews) |  5 Bathrooms  20 Guests
Shirahone Hotel | Awanoyu

Hotel in Shirahone, Matsumoto

Boasting unique milk-colored bubbly hot spring baths, Awanoyu provides traditional Japanese-style rooms and heartfelt hospitality. Guests can unwind in the open-air baths, try on yukata robes and savor delicately prepared Japanese meals at the ryokan. Free WiFi is offered at the lounge area and in all guest rooms. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room comes with a low desk and seating cushions. There are also chairs beside the windows looking out to the lush trees. Other in-room facilities include a TV, a fridge and a telephone. The Awanoyu Ryokan offers karaoke facilities, drinks vending machines and safety deposit boxes. Luggage storage services are also available. The ryokan is a 1-hour drive from Matsumoto Interchange on Nagano Expressway. Matsumoto City and Matsumoto Castle are a 75-minute drive away. Featuring many local ingredients, the Japanese multi-course dinner and breakfast are served in the private room.

Awanoyu is located in Matsumoto.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Business Services, Sports/Activities, and several others. This is a 3 star rated property and has over 133 reviews with the average score of 8.6 . Coming to Matsumoto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this Varoom place in Matsumoto. These details are authentic, as they are provided by our partner, booking.com.

This Awanoyu in Matsumoto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Awanoyu”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Azumi 4181, Matsumoto, 390-1515, Japan

Amenities

Air Conditioner
Parking
TV
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Hot Tub
Internet

Facility Overview

Breakfast
  • Wine/Champagne
Parking
  • Parking on site
  • Free parking
  • Parking
  • Private Parking
Activities
  • Hot spring bath
  • Ping-pong
  • Open-air bath
  • Karaoke
  • Public Bath
General
  • Non-smoking rooms
  • Safe
  • Heating
  • Smoke-free property
  • Air conditioning
  • Elevator
Guest Services
  • Vending machine (snacks)
  • Lockers
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Baggage storage
  • Vending machine (drinks)
  • Fax/Photocopying
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests arriving after 17:00 must inform the property in advance. contact details can be found on the booking confirmation, in order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the special requests box when booking, please note, the on-site bathroom is not available due to cleaning from 14:30-15:00 every day except thursday and 10:00-15:00 on thursdays, guests with children need to contact the property in advance if they require child meals. charges apply, please note, guests must notify the property at least 2 days in advance of their arrival date to request on-site meals. contact details can be found in the booking confirmation, please note there are no restaurants or convenience stores nearby, the property is a 60-minute drive from matsumoto interchange. guests arriving with a car are advised to drive early as roads to the property are through a mountainous area, please note that public transportation between matsumoto station and the property is limited and guests arriving by public transportation are advised to check bus and train schedules in advance.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.66
Location:
8.49
Staff:
8.95
Facilities:
8.33
Comfort:
8.93
Cleanliness:
8.68
Angela
Mar 17, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The outdoor pool was incredible, our room was very large for the three of us and had all the right and authentic amenities. We had a lot of snowfall so we experienced the outdoor pool with snow falling. The dinner and breakfast were very traditional. We were helped by Otsuka who was amazing checking us in and explaining the procedure to access the onsen and then how to eat our traditional dinner and breakfast, we thought he provided a very high standard of service, arigato Otsuka and Awanoyu
Negative: It was a trek to get there and we weren’t sure if we going to make it. Awanoyu had to send their own bus to meet the Alpico bus half-way along the route as the Alpico bus couldn’t go through the snow. We had snow in Matsumoto as our departure point to get to Awanoyu and apparently that is unusual so everything seemed a bit uncertain about the travel to get there, but it did all work in the end.
Summary: Unforgettable outdoor onsen in the snow
See All Reviews

Room Arrangement

Room Info Facilities
Japanese-Style Standard Room
Room Type: Quad
Room Size: 18 m2
4 Futon bed(s) Bed

Bathroom

Shower, Toilet, Conditioner, Towels/Sheets (extra fee), Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soap

General

Smoke Alarm, Safe, Heating, Air conditioning, Key access, Fire extinguisher, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Drying rack for clothing, Yukata, Non-feather pillow, Tatami (traditional Japanese flooring)

Food & Drink

Bottle of water
Japanese-Style Room with Balcony - Non-Smoking
Room Type: Quad
Room Size: 18 m2
4 Futon bed(s) Bed

Bathroom

Shower, Toilet, Conditioner, Towels/Sheets (extra fee), Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soap

General

Smoke Alarm, Safe, Heating, Air conditioning, Key access, Fire extinguisher, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Drying rack for clothing, Yukata, Non-feather pillow, Tatami (traditional Japanese flooring)

Food & Drink

Bottle of water
Japanese-Style Superior Room
Room Type: Family
Room Size: 24 m2
5 Futon bed(s) Bed

Bathroom

Shower, Toilet, Conditioner, Towels/Sheets (extra fee), Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soap

General

Smoke Alarm, Safe, Heating, Air conditioning, Key access, Fire extinguisher, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Balcony

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Drying rack for clothing, Yukata, Non-feather pillow, Tatami (traditional Japanese flooring)

Food & Drink

Bottle of water
Japanese-Style Deluxe Room
Room Type: Family
Room Size: 30 m2
5 Futon bed(s) Bed

Bathroom

Shower, Toilet, Conditioner, Towels/Sheets (extra fee), Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soap

General

Smoke Alarm, Safe, Heating, Air conditioning, Key access, Fire extinguisher, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Drying rack for clothing, Yukata, Non-feather pillow, Tatami (traditional Japanese flooring)

Food & Drink

Bottle of water
Twin Room
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed

Bathroom

Shower, Toilet, Conditioner, Towels/Sheets (extra fee), Bathtub, Slippers, Hairdryer, Bathtub or shower, Toilet paper, Private bathroom, Bidet, Towels, Toothbrush, Shower cap, Shampoo, Free toiletries, Body soap

General

Smoke Alarm, Safe, Heating, Carpeted, Air conditioning, Key access, Fire extinguisher, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

View

Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Drying rack for clothing, Yukata, Non-feather pillow

Food & Drink

Bottle of water

FAQ's

Is this Awanoyu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Awanoyu?

Check-in time for Awanoyu starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Awanoyu have a swimming pool?

No, this Awanoyu does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Awanoyu?

Best-rates for the Awanoyu starts from $448 per night with includes Hot Tub, Internet, Air Conditioner, Parking, TV, Accessibility, Business Services, Sports/Activities, Guest Services, Entertainment, Security/Safety, Wellness Facilities, Fireplace/Heating with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Awanoyu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Awanoyu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Awanoyu has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Awanoyu?

Based on the information reported by the owner or manager, the Awanoyu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Awanoyu?

Based on the information reported by the owner or manager, details for the cancellation policy for the Awanoyu are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $448
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