Crystal Lodge Hotel | Hotel in Thornton Heath

5.6 (204 Reviews) |  1 Bathroom
Bensham Manor Hotel | Crystal Lodge Hotel

Hotel in Bensham Manor, Thornton Heath

Hotel in Thornton Heath with free parking
Valet parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

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49 Brigstock Road, Thornton Heath, CR7 7JH, United Kingdom

Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer (on request)
  • Towels
  • Shower/tub combination
  • Free toiletries
Bedroom
  • Bed sheets
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Safe
  • Iron/ironing board (on request)
Breakfast
  • Coffee/tea in common area(s)
  • Room service available
  • Coffee/tea maker
  • Refrigerator (on request)
  • Shared kitchen access
  • Microwave (on request)
Parking
  • Free self parking on site
  • Valet parking on site (GBP 10 per night)
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
Entertainment
  • LED TV
General
  • Front-desk safe
  • Spanish
  • French
  • English
  • Hungarian
  • Arabic
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Refrigerator (on request)
  • Cribs/infant beds (surcharge)
  • Microwave (on request)
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • BBQ grill(s)
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 1 pm; check-in end time: 1:00 am contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for gbp 20.0 per stay.
Payment Policy
Valet parking fee: gbp 10 per night crib (infant bed) fee: gbp 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Lucy
Jul 11, 2025 01:23:48 PM
Review Score:   4
Summary: The room I had booked was with a bathroom but the room I was given only had a sink and a shower with a shared bathroom down the hall. They ‘upgraded’ me to a room with more beds but still only had a shower and sink. Shower was really old and over all the room was grungy.
See All Reviews

Room Arrangement

Room Info Facilities
Quadruple Room, Shared Bathroom
Room Size: 129 square feet m2
2 Double Beds
Quadruple Room, Shared Bathroom

General

Square feet - 129, Number of living rooms 0, Number of bedrooms - 0, Ping - 4, Wardrobe or closet, Shared bathroom, Square meters - 12, Bed count minimum 2, City view, Bed count maximum 2
Twin Room, Accessible, Shared Bathroom
Room Size: 86 square feet m2
2 Twin Beds
Twin Room, Accessible, Shared Bathroom

General

Number of living rooms 0, Number of bedrooms - 0, Square meters - 8, Square feet - 86, Wardrobe or closet, Ping - 2, Shared bathroom, Wheelchair accessible, Bed count minimum 2, City view, Bed count maximum 2
Triple Room, Shared Bathroom
Room Size: 118 square feet m2
3 Twin Beds
Triple Room, Shared Bathroom

General

Square feet - 118, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Ping - 3.32, Courtyard view, Bed count maximum 3, Shared bathroom, Square meters - 11, Bed count minimum 3
Single Room, Shared Bathroom
Room Size: 65 square feet m2
1 Twin Bed
Single Room, Shared Bathroom

General

Number of living rooms 0, Number of bedrooms - 0, Garden view, Wardrobe or closet, Square meters - 6, Square feet - 65, Shared bathroom, Bed count minimum 1, Bed count maximum 1, Ping - 1.83
Single Room, Private Bathroom
Room Size: 75 square feet m2
1 Twin Bed
Single Room, Private Bathroom

General

Number of living rooms 0, Private bathroom, Ping - 2.11, Number of bedrooms - 0, Square meters - 7, Square feet - 75, Courtyard view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, Shared Bathroom
Room Size: 75 square feet m2
1 Double Bed
Double Room, Shared Bathroom

General

Number of living rooms 0, Ping - 2.11, Number of bedrooms - 0, Square meters - 7, Square feet - 75, Wardrobe or closet, Courtyard view, Shared bathroom, Bed count minimum 1, Bed count maximum 1
Family Quadruple Room, 2 Bedrooms, Private Bathroom
Room Size: 108 square feet m2
2 Double Beds
Family Quadruple Room, 2 Bedrooms, Private Bathroom

General

Square meters - 10, Number of living rooms 0, Private bathroom, Square feet - 108, Number of bedrooms - 1, Ping - 3, Separate bedroom, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Double Room, Private Bathroom
Room Size: 97 square feet m2
1 Double Bed
Double Room, Private Bathroom

General

Number of living rooms 0, Private bathroom, Patio, Number of bedrooms - 0, Square meters - 9, Square feet - 97, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 2.73

FAQ's

Is this Crystal Lodge Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystal Lodge Hotel?

Check-in time for Crystal Lodge Hotel starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystal Lodge Hotel have a swimming pool?

No, this Crystal Lodge Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystal Lodge Hotel?

Best-rates for the Crystal Lodge Hotel starts from $89 per night with includes Toiletries, Barbecue/Outdoor Cooking, Internet, Laundry, Parking, TV, Security/Safety, Wellness Facilities, Guest Services, Child Friendly, Kitchen, Balcony/Terrace, Bedding/Linens with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Crystal Lodge Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal Lodge Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal Lodge Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal Lodge Hotel?

Based on the information reported by the owner or manager, the Crystal Lodge Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal Lodge Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystal Lodge Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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