Caroline Springs Rentals Australia Victoria Melbourne Caroline Springs

Mercure Melbourne Caroline Springs | Hotel in Caroline Springs

| 8.8 (739 Reviews) |  1 Bathroom
Caroline Springs Hotel | Mercure Melbourne Caroline Springs

Hotel in Caroline Springs

Lakefront hotel with a fitness center and a 24-hour front desk
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mercure Melbourne Caroline Springs offers 98 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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10-20 Lake Street, Caroline Springs, 3023, Australia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am express check-out available late check-out fee: aud 50 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for aud 44.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 5 to 25 for adults, and aud 10 to 10 for children fee for in-room wireless internet: aud 20 per night (rates may vary) fee for in-room wired internet: aud 20 per night (rates may vary) early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) rollaway bed fee: aud 44.0 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property prepaid credit cards are not accepted for any bookings safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

May 19, 2025 08:24:56 PM
Review Score:   6
Summary: After staying in many overseas hotels this brand could still learn a lot around customer service. The hotel is looking very tired. The rooms & customer service are more like motel standard rather than hotel standard. Therefore the price of the rooms are not valid. On a positive note, the linen and pillows are very good, the secure carpark is good, and the location is perfect. I feel it is the location that affords them so much business, and they have taken this for granted to the point where customer service and tired looking rooms are of no concern to upgrade and customer volume is taken for granted despite average to poor customer experience. A shame. I would prefer not to stay here ever again..but the location is near perfect.
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FAQ's

Is this Mercure Melbourne Caroline Springs pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Melbourne Caroline Springs have a swimming pool?

Yes, this Mercure Melbourne Caroline Springs has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Melbourne Caroline Springs?

Best-rates for the Mercure Melbourne Caroline Springs starts from $130 per night with includes Kitchen, Laundry, Parking, Wheelchair Accessible, Accessibility, Guest Services, Balcony/Terrace, Bedding/Linens, Bar, Air Conditioner, Pool, Designated Smoking Area, TV, Business Services, Breakfast, Wellness Facilities, Restaurant, Child Friendly, Hot Tub, Internet with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Mercure Melbourne Caroline Springs a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Melbourne Caroline Springs wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Caroline Springs is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Melbourne Caroline Springs?

Based on the information reported by the owner or manager, the Mercure Melbourne Caroline Springs indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Melbourne Caroline Springs?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Melbourne Caroline Springs are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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