Zermatt Rentals Switzerland Valais Zermatt

Alpen Resort & Spa | Hotel in Zermatt

| 9.2 (2271 Reviews) |   Pet Friendly  6 Bathrooms  21 Guests
Zermatt Hotel | Alpen Resort & Spa

Hotel in Zermatt

Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Alpen Resort & Spa is located in Zermatt.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Skiing, Fireplace/Heating, and several others. This is a 4 star rated property and has over 2271 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this Varoom place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Alpen Resort & Spa in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alpen Resort & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Spissstrasse 52, Zermatt, 3920, Switzerland

Amenities

ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Private PoolPrivate Pool
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • Accessible parkingAccessible parking
  • ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking garageParking garage
ActivitiesActivities
  • SpaSpa
  • Game roomGame room
  • Indoor pool (year-round)Indoor pool (year-round)
  • DartsDarts
  • Fitness centerFitness center
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Pool tablePool table
  • Tennis courtTennis court
  • Indoor poolIndoor pool
  • HikingHiking
  • Ping-pongPing-pong
  • SkiingSkiing
  • SaunaSauna
  • Turkish/Steam BathTurkish/Steam Bath
  • PlaygroundPlayground
  • FitnessFitness
GeneralGeneral
  • Family roomsFamily rooms
  • Designated smoking areaDesignated smoking area
  • SafeSafe
  • Wifi in all areasWifi in all areas
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
  • Pet friendlyPet friendly
Guest ServicesGuest Services
  • Packed lunchesPacked lunches
  • Tour deskTour desk
  • Daily housekeepingDaily housekeeping
  • Pet basketPet basket
  • Currency exchangeCurrency exchange
  • Fax/PhotocopyingFax/Photocopying
  • Ironing serviceIroning service
  • Pet bowlsPet bowls
  • Baggage storageBaggage storage
  • LaundryLaundry
  • Shuttle service (free)Shuttle service (free)
  • Airport shuttleAirport shuttle
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Shuttle serviceShuttle service
  • ConciergeConcierge
  • Room serviceRoom service
  • Valet parkingValet parking
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • GardenGarden
  • Outdoor poolOutdoor pool
  • TerraceTerrace
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Breakfast to-go containersBreakfast to-go containers
  • Face masks for guests availableFace masks for guests available
  • First aid kits availableFirst aid kits available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
SkiingSkiing
  • Ski storageSki storage
  • Ski pass vendorSki pass vendor
SpaSpa
  • Kids' poolKids' pool
  • Swimming poolSwimming pool
  • Heated poolHeated pool
  • Rooftop poolRooftop pool
  • Plunge poolPlunge pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, alpen resort hotel offers transfers from zermatt train station to the hotel free of charge daily from 07:00 until 21:00, please note that the rate for an extra bed includes breakfast, when booking 5 rooms or more, different policies and additional supplements may apply.swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, swimming pool: closed from mon, nov 2, 2026 until fri, nov 6, 2026, spa/wellness center is closed from 2026-11-06 until 2026-11-02, sauna is closed from 2026-11-06 until 2026-11-02, fitness center is closed from 2026-11-06 until 2026-11-02, hot tub/jacuzzi is closed from 2026-11-06 until 2026-11-02

Reviews

Value for money:
8.64
Location:
9.13
Staff:
9.04
Facilities:
9.39
Comfort:
9.41
Cleanliness:
9.4
Awani
Apr 21, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room InfoFacilities
Panorama Double Room with Matterhorn View
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Key access, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Lockers, Heating, Iron, Carpeted, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Landmark view, Mountain view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Sofa bed

Pool and Spa

Pool towels
Double Room
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Iron, Key access, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Accessible by elevator, Entire unit located on ground floor

Room amenities

Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Sofa bed

Pool and Spa

Pool towels
Panoramic Family Room Matterhorn View
Room Type: Family
Room Size: 30 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed
Panoramic Family Room Matterhorn View

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Key access, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Lockers, Heating, Iron, Carpeted, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Landmark view, Mountain view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Sofa bed

Pool and Spa

Pool towels
Single Room
Room Type: Single
Room Size: 14 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Key access, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Iron, Carpeted, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Drying rack for clothing

Pool and Spa

Pool towels
Family Room with extra Bedroom
Room Type: Triple
Room Size: 30 m2
3 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Shower, Toilet paper, Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Key access, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Lockers, Heating, Iron, Carpeted, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor furniture, Balcony

Living Area

Sitting area, Sofa, Desk

View

Mountain view, View

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Sofa bed

Pool and Spa

Pool towels
Family Two Bed Room Suite with Garden Terrace
Room Type: Family
Room Size: 50 m2
4 Twin bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Wine/Champagne, Bottle of water

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Additional bathroom, Toilet paper, Body soap, Towels, Guest bathroom, Conditioner, Hairdryer, Toilet, Bathrobe, Shower cap

General

Fan, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hardwood or parquet floors, Hypoallergenic, Lockers, Heating, Iron, Key access, Laptop safe

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Radio, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Wine glasses

View

Garden view, Mountain view

Outdoors

Outdoor furniture, Terrace

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Drying rack for clothing, Hypoallergenic pillow, Non-feather pillow, Socket near the bed, Adapter, Feather pillow, Sofa bed

Pool and Spa

Pool towels

FAQ's

Is this Alpen Resort & Spa pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alpen Resort & Spa?

Check-in time for Alpen Resort & Spa starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alpen Resort & Spa have a swimming pool?

Yes, this Alpen Resort & Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alpen Resort & Spa?

Best-rates for the Alpen Resort & Spa starts from $294 per night with includes Designated Smoking Area, Skiing, Fireplace/Heating, Restaurant, Breakfast, Internet, Laundry, Parking, Pet Friendly, Accessibility, Transportation/Shuttle, Sports/Activities, Hot Tub, View, Balcony/Terrace, Security/Safety, Spa, Bar, Child Friendly, Wellness Facilities, Pool, Private Pool, EV Charge Station, Guest Services with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Alpen Resort & Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alpen Resort & Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alpen Resort & Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alpen Resort & Spa?

Based on the information reported by the owner or manager, the Alpen Resort & Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alpen Resort & Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alpen Resort & Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $294
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