Heritance Tea Factory | Hotel in Nuwara Eliya

| 8.8 (408 Reviews) |  8 Bathrooms  30 Guests
Kandapola Hotel | Heritance Tea Factory

Hotel in Kandapola, Nuwara Eliya

Heritance Tea Factory Offers you the ultimate colonial- style stay experience enhanced by the tea plantation and the misty mountains. Located 2.5 hours away from the hill capital, Kandy, the hotel offers discounted transfer facilities for the guests coming to view the Kandy perahara. The hotel features luxurious spa, tea-picking tours. Cozy guestrooms come with a mini bar, cable TV and free organic tea leaves. The private bathroom is included with a bathtub and a rain shower. The hotel offers mini golf and Billiards in true colonial style and the guests are welcome to use the fitness facilities in the fitness room. Accommodations and meals are free for hired drivers of in-house guests. Heritance Tea Factory offers you the ultimate dinning experience through it’s Kenmare restaurant serving Eastern and Western dishes and a special experience of Dinning on the wheels where the guests can experience dinning inside a train carriage featuring Western and European meals.

Heritance Tea Factory is located in Nuwara Eliya.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Sports/Activities, Fireplace/Heating, and several others. This is a 5 star rated property and has over 408 reviews with the average score of 8.8 . Coming to Nuwara Eliya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this Varoom place in Nuwara Eliya. These details are authentic, as they are provided by our partner, booking.com.

This Heritance Tea Factory in Nuwara Eliya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heritance Tea Factory”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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The Tea Factory Kandapola, Nuwara Eliya Sri Lanka., Nuwara Eliya, 22220, Sri Lanka

Amenities

Parking
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Kid-friendly buffet
  • Restaurant
  • Bar
  • Breakfast in the room
Parking
  • Parking on site
  • Private Parking
  • Parking garage
  • Accessible parking
  • Free parking
  • Parking
Accessibility
  • Lowered sink
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Golf course (within 2 miles)
  • Mini golf
  • Spa facilities
  • Fitness center
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Fitness
  • Massage
  • Hiking
  • Spa
  • Foot bath
  • Pool table
General
  • Non-smoking rooms
  • Designated smoking area
  • Facilities for disabled guests
  • Heating
  • Elevator
  • Smoke-free property
  • Safe
  • Wifi in all areas
Guest Services
  • Car rental
  • Currency exchange
  • Daily housekeeping
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Packed lunches
  • Lockers
  • Shuttle service
  • Ironing service
  • Concierge
  • Tour desk
  • Valet parking
  • Suit press
  • Dry cleaning
  • Room service
  • Laundry
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Terrace
  • Picnic area
Security/Safety
  • Smoke alarms
  • Key card access
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please present the same credit card used to guarantee your booking when checking in or making payment at the property, if you are making payment using another cardholder's credit card, please provide the following to the property prior to your arrival: (property may contact the cardholder for verification purposes), authorization letter with cardholder's signature, copy of the cardholder's card (front and back of card with cardholder's signature), copy of the cardholder’s passport or driver’s license, please note that extra bed/crib cannot be accommodated in the rooms and twin rooms booked on single occupancy will incur relevant extra charges.

Reviews

Value for money:
7.93
Location:
8.85
Staff:
9.22
Facilities:
8.8
Comfort:
9.11
Cleanliness:
9.12
Rinat
Dec 20, 2025 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Twin
Room Size: 20 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Desk

View

View, Garden view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Executive Floor - Deluxe Double
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Sitting area, Dining area, Desk

View

View, Garden view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle, Dining table

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Superior King Room
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Sitting area, Desk

View

View, Garden view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Layout

Window

Exclusive services

Concierge services
Premium King Room
Room Type: Quad
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Desk

View

View, Garden view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Premium Twin Room
Room Type: Twin
Room Size: 32 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Desk

View

View, Garden view, Mountain view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Exclusive services

Concierge services
Superior Triple Room
Room Type: Single
Room Size: 45 m2
1 Twin bed(s) Bed
Superior Triple Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Desk

View

View, Garden view

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow
Junior Suite
Room Type: Suite
Room Size: 46 m2
1 Queen bed(s) Bed
Junior Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Sitting area, Dining area, Desk

View

View, Garden view

Kitchen

Electric kettle, Dining table

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow
Flowerdew Suite
Room Type: Suite
Room Size: 70 m2
1 Queen bed(s) Bed
Flowerdew Suite

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toothbrush, Toilet, Toilet paper, Bidet, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo

General

Smoke Alarm, Carpeted, Lockers, Key access, Heating, Ironing facilities, Trash cans, Fire extinguisher, Safe

Media & Technology

Flat-screen TV, Satellite channels, TV, DVD player, Telephone

Living Area

Sitting area, Dining area, Desk

View

View, Garden view

Kitchen

Electric kettle, Dining table

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

FAQ's

Is this Heritance Tea Factory pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heritance Tea Factory?

Check-in time for Heritance Tea Factory starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heritance Tea Factory have a swimming pool?

No, this Heritance Tea Factory does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heritance Tea Factory?

Best-rates for the Heritance Tea Factory starts from $287 per night with includes Restaurant, Breakfast, Child Friendly, Wheelchair Accessible, Sports/Activities, Fireplace/Heating, Internet, Kitchen, Balcony/Terrace, Accessibility, Wellness Facilities, Bar, Laundry, Parking, Designated Smoking Area, View, Security/Safety, Spa, Toiletries, Guest Services, Entertainment, Transportation/Shuttle with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Heritance Tea Factory a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heritance Tea Factory wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heritance Tea Factory is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heritance Tea Factory?

Based on the information reported by the owner or manager, the Heritance Tea Factory indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heritance Tea Factory?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heritance Tea Factory are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $287
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