Ibis Mackay | Hotel in Mackay

| 7.8 (1382 Reviews) |  6 Bathrooms  13 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 152 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 1382 reviews with the average score of 7.8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 152 Bedrooms Hotel if you want to learn more about this Varoom place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boundary Rd East Mackay Airport, Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Snack barSnack bar
  • Kids' mealsKids' meals
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • Kid-friendly buffetKid-friendly buffet
  • FruitFruit
  • Wine/ChampagneWine/Champagne
  • Coffee house on siteCoffee house on site
ParkingParking
  • Accessible parkingAccessible parking
  • Free parkingFree parking
  • Parking on siteParking on site
  • ParkingParking
AccessibilityAccessibility
  • Visual aids (Braille)Visual aids (Braille)
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
  • Raised toiletRaised toilet
  • Lowered sinkLowered sink
ActivitiesActivities
  • Fitness centerFitness center
  • Live sports events (broadcast)Live sports events (broadcast)
  • Pool tablePool table
  • FitnessFitness
  • Ping-pongPing-pong
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Wifi in all areasWifi in all areas
  • Designated smoking areaDesignated smoking area
  • ElevatorElevator
  • Air conditioningAir conditioning
  • Smoke-free propertySmoke-free property
  • Soundproof roomsSoundproof rooms
Guest ServicesGuest Services
  • Ironing serviceIroning service
  • 24-hour front desk24-hour front desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Express check-in/outExpress check-in/out
  • Car rentalCar rental
  • Dry cleaningDry cleaning
  • Shared lounge/TV areaShared lounge/TV area
  • Packed lunchesPacked lunches
  • Business centerBusiness center
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor furnitureOutdoor furniture
  • GardenGarden
  • Outdoor poolOutdoor pool
  • Outdoor pool (year-round)Outdoor pool (year-round)
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room serviceMobile app for room service
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
SpaSpa
  • Swimming poolSwimming pool
  • Heated poolHeated pool
  • Beach chairs/LoungersBeach chairs/Loungers
Transportation/ShuttleTransportation/Shuttle
  • Public transit ticketsPublic transit tickets

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Anzel
Sep 11, 2026 07:00:00 AM
Review Score:   7
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Neat tidy and clean. Small gym , the treadmill was malfunctioning but overall okay. Great value for money
Negative: Small shower
Summary: Does the trick
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Room Arrangement

Room InfoFacilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Interconnected room(s) available, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

View

Garden view, City view, Sea view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Interconnected room(s) available, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

View

Garden view, City view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

View

Garden view, City view, Sea view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers
Superior Twin Room
Room Type: Double
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Interconnected room(s) available, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

View

Garden view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers
Disability Accessible Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Walk-in shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Shower chair, Toilet with grab rails, Raised toilet, Upper floors accessible by elevator, Adapted bath, Roll-in shower, Lower sink, Entire unit wheelchair accessible

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers
Superior King Room - High Floor
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Wine or champagne, Bottle of water, Tea/Coffee maker

Bathroom

Bath or shower, Shower, Hairdryer, Body soap, Towels, Toilet paper, Toilet, Free toiletries, Shampoo, Conditioner, Private bathroom

General

Trash cans, Ironing facilities, Soundproofing, Laptop safe, Carpeted, Iron, Key card access, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Telephone, iPod dock, Video, Radio, TV, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Seating area, Desk

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Non-feather pillow, Adapter, Clothes rack, Socket near the bed

Safety features

Air purifiers

FAQ's

Is this Ibis Mackay pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay? 

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool? 

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay? 

Best-rates for the Ibis Mackay starts from $101 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Varoom matches every traveler with their perfect place to stay or activity, whether you are traveling with a group, friends, family, or pets.

Is Ibis Mackay a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay? 

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Ibis Mackay are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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