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Book Your Hell's Gate Experience in Rotorua, Bay of Plenty

Immerse yourself in the wonders of Rotorua at the iconic Hell’s Gate, where you can join a guided or self-guided interactive geothermal walk that showcases the reserve’s most unique features; try your hand at Māori carving in the hands-on carving house, then indulge in geothermal mud and sulphur waters known for the healing properties local Māori have used for centuries. This Rotorua experience blends cultural workshops, outdoor nature and Wellness & Relaxation into a few unforgettable hours, and complimentary guided tours depart daily - please see the Hell’s Gate website for the latest departure times.

About this activity in Rotorua

Cancellation policy
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.

Highlights

  • Explore Hell’s Gate’s interactive geothermal walk - choose a guided or self-guided route to see steaming vents and dynamic thermal features up close in Rotorua.
  • Try your hand at Māori carving in the on-site carving house for a hands-on cultural workshop that connects you with local heritage.
  • Soak in geothermal mud baths and sulphur spas renowned for their restorative properties, a signature wellness experience in the region.
  • Complimentary guided tours run daily, letting you deepen your understanding of the geothermal reserve and Māori traditions during your visit.

Important Information

  • Allow a few hours to fully enjoy the geothermal walk, carving activity and bathing experiences - plan your schedule accordingly for a relaxed visit.
  • Bookings are recommended for peak times and group visits; check the Hell’s Gate website for current guided tour departure times and availability.
  • Wear comfortable, slip-resistant shoes for the geothermal walk and bring a change of clothes for after the spa experience.
  • This destination sits within Rotorua’s unique thermal landscape, so expect natural steam, strong mineral smells and dynamic terrain as part of the visit.

Meeting Point

Meet at the Hell’s Gate visitor centre/main entrance; guided tours depart from the visitor centre - please check the Hell’s Gate website for the latest departure times and any arrival instructions.

Includes

  • Join a guided or self‑guided geothermal walk in Rotorua to explore steaming vents and thermal features at your own pace or with an expert guide.
  • Receive a complimentary Māori carving as a cultural keepsake to remember your visit to the Bay of Plenty region.
  • Bathe in the natural mud bath and sulphur spas here for a signature Rotorua wellness experience.

Excludes

  • Food and drink are not included-please plan accordingly.
  • Towels and swimwear are not supplied; bring your own for bathing and spa sessions.

Other

  • Wheelchair accessible facilities are available to help you enjoy the thermal and wellness areas.
  • Not recommended for travelers with spinal injuries; please consult your healthcare provider before booking.
  • Not recommended for pregnant travelers; we advise you to seek medical advice if you are considering bathing while pregnant.
  • Not recommended for travelers with poor cardiovascular health or those with heart problems or other serious medical conditions.
  • Suitable for all physical fitness levels-the geothermal walk options cater to a range of abilities.
  • We recommend that women do not use our bathing facilities while pregnant; however, it is an individual choice and you should seek advice from your health professional if you wish to bathe.
  • Minimum age guidelines apply: the mud bath minimum age is 2.5 years, and the sulphur spa minimum age is 6 months.
  • Children are classified as ages 5–15; children under 4 are free when accompanied by a paying adult.

Customer Reviews

9/10
Based on 10 Reviews
Sightseer47749224452
Oct 26, 2025 07:37:13 AM
Summary: The walk was awesome, although the sulphur smell not so great. Part of the track was closed off for maintenance, however this was explained on entry. All view points on the map provided were still accessible though. The mud spa and hot pools were great. I especially loved the wood carving that was included in the price. The staff member was very knowledgeable and friendly, even taking a quick video for me. I went around 12 noon, and there wasn't too many people. Most of my walk I was on my own, and I was the only person at the carving house. There were only a few others in the pools. A great way to spend a couple of hours. Thank you for a great experience.
Patti_B
Oct 22, 2025 03:24:39 PM
Summary: We really enjoyed the tour our guide’s (sorry I don’t remember his name but it was long) genuine story telling enthusiasm and knowledge was the highlight of the day! Surprisingly we really enjoyed the wood carving a little souvenir to take home. The mud bath was fun met some friendly folks, took turns taking each other’s pictures! Overall and fun day!!! I would highly recommend.
Adrian_B
Oct 21, 2025 11:25:58 PM
Summary: Excellent guided tour from the guide with the very long name (!). Well organised throughout. We enjoyed the wood carving and the spa very much. Highly recommended.

Book Rotorua, Bay of Plenty Region: Adventure, Culture, Wellness

Book Events and activities in Rotorua, Bay of Plenty Region to experience a compact mix of Adventure & Thrill, Art & Culture, and Wellness & Relaxation offerings that suit Group-Friendly and Romantic & Couples plans. You’ll find Multi-Day / Full-Day Tours & Sightseeing, Outdoor & Nature and Water-Based options plus Workshops & Learning and Food & Drink experiences that make planning seamless for families and event planners in the area. Use Varoom to discover and book Services, Shows & Entertainment, and Transportation & Rides here, so you can focus on the activities that matter most to your group.

Know more about Rotorua

You’ll explore Rotorua’s unique geothermal features on a guided or self-guided interactive geothermal walk, try your hand at complimentary Māori carving in the interactive carving house, and bathe in geothermal mud and sulphur waters renowned for their traditional healing use.
Families are welcome: the minimum age for the mud bath is 2.5 years and for the sulphur spa is 6 months. Children are considered aged 5–15, and under 4s are free when accompanied by a paying adult.
The site is wheelchair accessible. If you have serious medical conditions, spinal injuries, heart problems, poor cardiovascular health, or are pregnant, you should seek advice from your health professional before bathing at the geothermal pools.
Yes - complimentary guided tours depart daily; check the Hell’s Gate website for the latest departure times and any scheduling updates before you arrive.
Bring appropriate swimwear, towels and any personal items you need during your visit. Food and drink are not included, so plan accordingly or check on-site options.
Yes - you can join the interactive geothermal walk and Māori carving and then relax in the geothermal mud and sulphur waters for a combined cultural and wellness experience in Rotorua.